A little luxury.
A lot of care.

We come to you in Carstairs and the surrounding area. Please provide access to a working water tap, a suitable electrical outlet, and a garage or sheltered workspace with enough room to open the vehicle doors and work safely. Access requirements are confirmed before your appointment.

Cold-weather appointments require a suitable garage or sheltered workspace. It does not need permanent heating, but working conditions must be warm enough for the equipment, products and upholstery drying. Supplemental electric heating may be used where safe and suitable. If conditions are unsuitable, we may adjust the service or reschedule. Exterior washing is weather-dependent.

We provide a personalized quote using your service needs, photos, size, condition, access and location. Residential starting prices are $225 for a one-time Essential Clean, $205 for biweekly Signature Maintenance and $215 for a Monthly Refresh every four weeks. Detailing prices vary by package and vehicle size; see the service menu above.

Prices are in Canadian dollars, with GST additional if applicable. Heavy condition, add-ons and travel are assessed before booking. Any material change after inspection is discussed and approved before extra work begins.

We serve Carstairs, Airdrie, Olds and surrounding areas. Share your service location so we can confirm coverage and include any travel charge in your quote before booking.

Appointments are available Monday–Thursday, 9am–5pm, subject to scheduling. Your preferred date is a request until confirmed directly.

The Essential Clean is a one-time standard clean from $225. Signature Maintenance is biweekly care from $205 per visit, and The Monthly Refresh is every four weeks from $215. Signature Deep Clean and Fresh Start move-in / move-out services receive a custom quote.

Standard cleaning includes kitchen counters, sink, stovetop and appliance exteriors; bathroom fixtures and mirrors; bedrooms and living areas, including accessible dusting, mirrors, vacuuming and mopping where applicable; small bins; and light spot-cleaning of reachable marks. Detailed baseboards, window interiors and tracks, appliance interiors, cabinet and drawer interiors, and detailed blinds are extras. First visits or heavier condition may require a revised scope and quote.

Please clear everyday clutter so appointment time can be spent cleaning, arrange entry, and secure pets as needed for safe access to the areas being cleaned. Share any delicate surfaces or areas needing special care before the visit.

Organizing, heavy lifting, mould remediation and hazardous cleanup are outside the standard service. Only safely accessible areas are included.

Interior Refresh is maintenance care: vacuuming seats, carpets and mats; accessible crevices; dashboard, console, cupholders and door panels; interior glass and mirrors. Signature Detail adds a comprehensive interior deep clean, including fabric-seat and carpet shampooing or extraction where suitable. Leather cleaning and door-jamb care are included in the agreed interior scope.

Exterior Refresh provides a foam pre-wash, careful contact wash, wheel faces and tires, exterior glass, hand drying, tire dressing and suitable spray wax or sealant. Full Velvet Finish combines Signature Detail with Exterior Refresh. Machine polishing and paint correction are not included. Heavy soil, pet hair, salt or stains may need add-ons or a custom quote; outcomes are not guaranteed.

Yes. RV interior cleaning and boat cleaning are available by personalized quote. Share the size, areas to be cleaned, location and photos so we can confirm scope, suitable access, water, power, workspace and price. Automotive package prices do not apply to RVs or boats.

We accept Interac e-Transfer and cash. Credit cards are not accepted at this time. The remaining balance is due when the work is completed. For e-Transfer, use the payment instructions provided with your accepted quote or invoice.

There is no online checkout on this website. Please wait for your quote and payment instructions before sending a payment.

After you accept your quote and appointment time, a $50 deposit reserves your detailing appointment. For detailing quotes of $400 or more, the deposit is $75. Your deposit is credited toward the agreed total, with the remaining balance due when the work is completed. You receive the quote, cancellation terms and payment instructions before paying. Deposits can be paid by Interac e-Transfer or cash by prior arrangement; your appointment is reserved once the deposit is received. Home-cleaning payment arrangements are confirmed with your quote.

For home cleaning, please give at least 24 hours’ notice whenever possible. Contact us as soon as your plans change. The detailing deposit refund window below is separate from this general notice request.

For detailing, give at least 48 hours’ notice before your appointment starts to receive a deposit refund or transfer it to another date. With less than 48 hours’ notice, or if we cannot access your vehicle or the agreed workspace on arrival, the deposit may be retained as the agreed cancellation charge, subject to applicable consumer rights. We assess exceptional circumstances individually.

If Velvet Finish cancels, or weather makes the detailing appointment unsuitable, you can choose a full deposit refund or transfer to a new date. These terms do not limit any cancellation or refund rights you have under applicable law.

Select “Request a quote” above to open our Google enquiry form and submit your service request. You can also email velvetfinish.carstairs@gmail.com or call 403-771-3982. Submitting the form does not reserve a time. Availability, scope, price and any booking deposit are confirmed directly before an appointment is booked.

Please contact Velvet Finish promptly with the details and, where helpful, photos. We’ll review your concern against the agreed service scope and discuss a suitable next step.

The “Request a quote” button opens our enquiry form on Google Forms. When you submit that form, your responses are sent to Velvet Finish through our booking system. The website itself does not collect enquiry responses.

Information you submit through the form or share directly—such as your name, contact details, service address, cleaning needs and photos—is used to respond, prepare a quote, arrange the service and manage related customer records. Keep unrelated personal or sensitive information out of your enquiry and photos. Google, your email provider and this site’s hosting provider have their own privacy practices.

Photos sent for a quote are used to assess the work. Sending them is not permission to use them in advertising. Velvet Finish will ask for separate permission before displaying customer photos or testimonials publicly.

Before sending photos, check for faces, licence plates, addresses, paperwork or other identifying details that are not needed for your quote.

Email velvetfinish.carstairs@gmail.com with questions about your information, requests to access or correct it, or requests to remove a displayed photo or testimonial.